A virtual assistant is in many ways like a personal assistant, but the benefit is they work remotely, so you don’t need to have space for them in the office. You can also make use of their services as much or as little as you like, so it is an all round good decision for your business. Many VAs will be able to help with IT and can provide valuable resources for you, so you in-house staff aren’t suffering.

Find a VA who is technically minded and who can help with IT and systems administration. They should have the facility to remotely access people’s computers, allowing them to deal with any issues that might arise with the way people’s machines are working. This does mean you need to really trust the person you choose, as they will need access to your personal systems and will probably see and work with your data.