If you are going to use different kinds of software within your business, you will need to make sure everyone is using it correctly. It is only worth using technology if it is going to actually benefit your business, rather than causing you problems.

Some of the kinds of software you may need to train your staff in are:

• Microsoft office programmes
• Customer relationship management systems
• Content management systems
• WordPress and other development software
• Email systems

Train your staff together and get them to come along with any questions they have, so you know that you will be able to get them answered in one place. If people have questions, chances are other people will have those questions as well.

Make sure the person training your staff is a software specialist and has the right experience. If you need different people to train your staff in different kinds of software, it might cost more but overall, it is an investment.